We provide:
Free consultations for sales and system design: Our experienced team can help you select the perfect electronics and power solutions for your boat.
Expert troubleshooting and repair: We'll diagnose and resolve problems quickly, getting you back on the water in no time.
In-shop and remote support: Visit our Montana shop or get help remotely from anywhere in the USA via phone, text or email.
Here's how it works:
FREE Consultation & Sales Support: We offer a free consultation to discuss all your boat electronics needs. Whether you're troubleshooting an existing system, planning a new installation, or need help choosing the right equipment, we're happy to help! We also provide free customized package estimates to ensure you get the perfect setup for your needs and budget.
FREE 30-Day Check-Up: For extra peace of mind, we offer a free 30-day check-up after installation to address any questions or concerns you may have. (For installations performed by First Water)
FREE Warranty Service: We handle warranty claims for all the products we sell and install. As a Minn Kota Authorized Service Center (ASC), we repair their products under warranty using OEM parts at no expense to you no matter where you purchased it. ** Does not include removal from the boat and reinstallation, or shipping costs.
FREE Support for Buyers & DIYers: When you purchase your electronics from First Water, you'll receive 60 minutes of free remote support within 30 days of your purchase, even if you install the equipment yourself!
Hourly Rate for Additional Support: For more in-depth troubleshooting or support that goes beyond the included time, we have a competitive hourly rate of $100/hour. Our live support hours are Monday-Thursday, 9 AM to 5 PM MST.
Extended Support: Need help outside of our live support hours? You can always reach us by email or search our knowledge base for answers to common questions.
What We Can Help With:
- Troubleshooting electronics issues
- Software updates and configuration
- Network setup and connectivity
- Onboard power systems
- Electric outboard support
- And more!
Why choose First Water?
We understand that your boat is more than just a vessel – it's your gateway to adventure, relaxation, and unforgettable memories. That's why we're committed to providing top-notch marine tech support that keeps you on the water and enjoying every moment.
Here's what sets us apart:
Experienced and Certified Technicians: Our team consists of highly skilled technicians, including an ABYC Certified Marine Electrician and a Mechanical PE, ensuring your boat's systems are in expert hands.
Comprehensive Expertise: We offer a wide range of services, from electronics troubleshooting and repair to electrical system installations and onboard power solutions. We're your one-stop shop for all your marine tech needs.
Personalized Approach: We take the time to understand your unique needs and provide customized solutions that fit your boat and fishing style.
Commitment to Quality: We use only high-quality parts and adhere to industry best practices to ensure your boat's systems are reliable and perform at their best.
Convenient Support Options: Whether you prefer in-person support at our Montana shop or remote assistance from anywhere in the USA, we make it easy to get the help you need.
Passion for Boating: We're boaters ourselves, so we understand the importance of reliable electronics and a smooth-running vessel. We're dedicated to helping you get the most out of your time on the water.
Choose First Water for peace of mind knowing that your boat is in the hands of trusted professionals who are passionate about keeping you on the water and enjoying your adventures.
Ready to get help?
- Call/Text: 1.406.219.7285
- Live Chat: Chat with us now using the Shopify Inbox chat window in the bottom right corner of your screen.
- Online Contact Form
